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Welcome to Skyspex Productions (also known as SKYSPEX LLC). These terms and conditions outline the rules and regulations for the use of our services, offered through our website located at www.skyspexproductions.com

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1. Acceptance of Terms

By subscribing to our services, you agree to be bound by these terms and conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

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2. Services Provided

Skyspex LLC offers the following services under one subscription price:

• Video Editing
• Graphic Design
• Generative AI Creation
• Copywriting

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3. Project Queue and Workflow

• We work on one project at a time, referred to as "one project being in the queue."
• Once a project is completed and approved, we move on to the next project in the queue.
• Clients can have multiple projects in the queue and can reorder them as desired.
• Projects will be worked on in the order they appear in the queue, from top to bottom.
• Unlimited revisions are allowed without the need for change orders.
• If a project is approved and the client decides they want changes, it must be added back to the queue. It can be placed at the top of the queue if desired.
• If your request is a large project we reserve the right to break them up into smaller milestones to maintain an accurate delivery timeline. Example: If your request is to create a 10-minute informative video this could be broken up into 5 requests. some text
  • Cut, color, and assemble the video edit.
  • Create animations visual aid.
  • Create copy for script to be played over entire video. 
  • Using gen-AI create options for voiceover to read script.
  • Create lower thirds, motion graphics, and subtitles for all audio used.
• If you prefer to work in sprints please let us know and we can structure your Trello board to reflect week sprints instead of be based on a project by project basis. 

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4. Subscription and Billing

• Clients can pause or cancel their subscription with a 30-day notice before the next billing cycle.
• If cancellation is requested less than 30 days before the billing cycle, the client will be charged for the next month.
• Subscriptions can be paused for up to 2 months at a time.some text
  • If paused for 2 months, the subscription will automatically resume in the 3rd month.
  • The subscription can be paused again after one month of active service.
• When reactivating a paused subscription, it will continue at the original contracted price.
• If a subscription is canceled and renewed at a later date, the client will be subject to the current listed price, not the original price.
• The subscription price is locked in for the duration of an active subscription.

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5. Payment Terms

• Subscription fees are billed monthly.
• Payment is due at the beginning of each billing cycle.
• Failure to make payment may result in suspension or termination of services.

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6. Revisions and Approvals

• Clients are entitled to unlimited revisions within the scope of the original project.
• Revisions requested after a project has been approved must be added back to the project queue.

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7. Termination and Cancellation

• Clients may cancel their subscription with a 30-day notice before the next billing cycle.
• Cancellations made less than 30 days before the billing cycle will incur a charge for the next month.
• Skyspex LLC reserves the right to terminate services for any client that violates these terms and conditions.

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8. Intellectual Property

• All content created by Skyspex LLC remains the intellectual property of the client upon full payment.
• Skyspex LLC reserves the right to use completed projects in our portfolio and for marketing purposes unless otherwise agreed upon.

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9. Limitation of Liability

In no event shall Skyspex LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Skyspex LLC’ website or services, even if Skyspex LLC or a Skyspex LLC authorized representative has been notified orally or in writing of the possibility of such damage.

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10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Texas, United States and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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11. Changes to Terms and Conditions

Skyspex LLC may revise these terms and conditions at any time without notice. By using this website and our services, you are agreeing to be bound by the then-current version of these terms and conditions.

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12. Contact Information

If you have any questions about these Terms, please contact us at pete@skyspexproductions.com

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Last updated: 07/10/2024

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